Terms and Conditions

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. We reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy

Please review our Privacy Policy, which also governs your visit to our web site, to understand our practices.

3. Access To Our Website

We will do our utmost to ensure that availability of the web site will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the web site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Licence for Website Access

We grant you a limited licence to access and make personal use of this web site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of this web site without express written consent.

5. Your Conduct

You must not use the web site in any way that causes, or is likely to cause, the web site or access to it to be interrupted, damaged or impaired in any way. You understand that you are responsible for all electronic communications and content sent from your computer to us and you must use the web site for lawful purposes only.

6. Copyright and Database Rights

All content included on the website is our property, our affiliates or content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this web site is our exclusive property and is protected by United Kingdom and international copyright and database right laws.
Conditions relating to the sale of products
This section deals with conditions relating to the sale of products to you

7. Our Contract

When you place an order to purchase a product, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send email confirmation to you that we have dispatched that product to you. That acceptance will be complete at the time we send a dispatch confirmation email to you. Any products on the same order which we have not confirmed in a dispatch confirmation email to have been dispatched do not form part of that contract.

8. Returns

Please review our Returns Policy, which applies to products purchased from us. In addition to your 14-day returns right, you are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are provided to you in the Returns Policy.

9. Pricing and Availability

Please note that dispatch estimates are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable. Despite our best efforts, a small number of products in our catalogue may be mispriced. We verify prices as part of our dispatch procedures. If a correct price is lower than our stated price, we charge the lower amount and send you the product. If a correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.



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